Open 24 hours a day, 7 days a week, 365 days a year, Lackey’s Emergency Department is ready to meet your needs. Many events in our lives are unplanned and unexpected, but that does not mean we have to be unprepared.
We have a number of amazing doctors and experienced practitioners to take care your needs. Lackey is also proud to be a participant in TeleMed. At Lackey Memorial Hospital we realize that patients and families want their needs taken care of as quickly as possible, that’s why we offer excellent, efficient care.
The following are things you need to know about Emergency Care at Lackey Memorial Hospital:
- Our goal is to see each patient within minutes of arrival and to complete an evaluation and provide treatment within 30 minutes of arrival. If a critical patient arrives these times might be longer.
- Upon arriving to the ED, patients are greeted by registration and they will ask for information such as name, address, family doctor and insurance coverage.
- The registration process will not delay treatment.
- A triage nurse is responsible for evaluating your condition before you are seen by a doctor.
- Arriving here with your medications or a list of your medications is very helpful to the staff.
- You have the right and responsibility to express any concerns you may have to the nurse assigned to you.
- Every patient is important to us, so we are always working toward providing the most advanced, compassionate care in the shortest possible time.
- In certain critical conditions a patient may require a transfer to another hospital to receive specialized care.
Medical conditions that may necessitate transfer are:
- If the patient is having a heart attack, we treat this condition with the utmost urgency, providing immediate treatment and stabilizing the patient in preparation for transport to one of the hospitals mentioned for emergent cardiac catheterization and further treatment.
- Another condition that may require transport is a Stroke. This condition will also be treated rapidly by quick identification by CT scan and then stabilization and transport if indicated.
- Some trauma patients may also need to be transported for further treatment.
Our Emergency Department is not able to diagnose or give medical advice over the telephone. If you have questions about a medical condition, please see your physician or come to the Emergency Department. If you have medical emergency, please dial 9-1-1.
Because the Emergency Room can be a fast-paced, patient-sensitive area, family and friends are typically asked to wait in the reception area while you are being treated. Some exceptions to this will be allowed, including treatment of small children. Our admitting and nursing staff is happy to work with you and your family to best accommodate everyone involved in your case.